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    Despite an enviable location, ideal demographics and superb weather, management of Omni La Costa Resort must exercise control in operation of the facilityRead More

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  • Leveraging Loyalty
  • Leveraging Loyalty

    Loyalty is a vastly misunderstood and often misused term. In this video outtake from the NGCOA Annual Conference, hear stories from peers who’ve used loyalty programs to enhance stability and drive profits. Find out why loyalty programs work and learn how to develop a system that keeps customers coming back for more.Read More

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Visit the Owner’s Manual library within the GB Archive for practical, small business insights and know-how for your golf operation.Read More

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