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The Augusta Effect
Course owners and operators react to Augusta National's decision to open membership to women

Happy Holidays
Tips to connect with customers during the holiday season

Profile: Mark Burnett
ClubCorp's Executive Vice President of Golf and Country Clubs is reshaping today’s club experience

Safe Haven
Controlling workers’ compensation costs can be crucial to bottom-line success

Cashing Out
Getting the most out of your business

NGCOA Conference Keynote Address: Mike Veeck
At the 2013 NGCOA Conference in San Diego, Mike Veeck spoke to attendees about his "Fun Is Good" philosophy. The secret formula he shared for business success was simple: Make Work Fun. If you do that, you'll create a culture of creativity where the best people will want to work and customers will want spend their money. Just don't invite Veeck to host a Disco Demolition Night on your 18th green.

NGCOA Conference General Session: The Power To Change Your Industry
Increasing participation among women is one of the industry’s most important growth initiatives. At the 2013 NGCOA Annual Conference, Darrell Crall, COO of The PGA of America; Donna Orender, CEO of Orender Unlimited; and Suzy Whaley, District 1 director of The PGA of America, shared ways course owners and operators can better serve this segment of the customer base and attract more female golfers to their courses.

Profile: Darrell Crall
Profile: Darrell Crall

Profile: Steve Mona
An industry veteran with more than three decades of experience, Steve Mona has served as CEO of the World Golf Foundation since 2008, where his duties include overseeing the World Golf Hall of Fame, The First Tee and Golf 20/20, and helping drive global initiatives on behalf of the industry. Golf Business caught up with Mona to learn more about the WGF's recent efforts and plans for the future.

Motivating Factors
Inspiring, rewarding and retaining good employees, and cultivating a service-oriented environment