You aren’t well suited to run a golf operation if you can’t handle what Mother Nature dishes out. This is all the more true as climate change produces increasingly extreme conditions. Hurricanes in the Southeast, wildfires in the West and rising sea levels have been in the news extensively, leaving a tally of damage in their wake. Last spring’s Kilauea Volcano in Hawaii wasn’t related to global warming, nor was Alaska’s recent major earthquake — they’re just further cases of the disruption and damage our environment serves up.
Have you ever been to a restaurant, hotel or golf course that had great food, accommodations or golf facilities, but poor service? Did you go back? How about one with “ok” food or facilities, but great service? Makes a difference, doesn’t it? In your business, you are responsible for making excellent service happen — not your employees.
ClubCorp, the world’s largest owner of private clubs, just took a big bite into the technology-driven alternative golf business when it recently acquired a controlling interest in BigShots Golf.
Ready for a Binge. Here’s all the Golf Business Podcasts in one place.
As executive vice president and chief operating officer of Touchstone Golf, Mark Luthman discusses how developing player loyalty has impacted recent business at Touchstone Golf facilities and his outlook on the golf industry.
Brought to you by YamahaVisit the Owner’s Manual library within the GB Archive for practical, small business insights and know-how for your golf operation.
